Privacy Policy

Last Updated: August 13, 2026

Xochiraíz ("we," "us," or "our") operates the website www.xochiraiz.com (the "Site"), along with our regenerative living, education, and community programs on Mexico's Pacific coast in Jalisco. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, subscribe to our newsletter, or enroll in one of our courses or programs. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

Subscribe to our newsletter or join our community mailing list
Register or apply for a program, cohort, workshop, or residency (e.g., our Permaculture Design Certification, Natural Building Workshop, or Survivor Mini Game + Skills program)
Make a purchase, deposit, or payment for a course or program
Contact us via a form, email, or social media
Correspond with us regarding your visit, stay, or participation on-site
Participate in surveys, waitlists, or promotions

This information may include:

First and last name
Email address
Mailing address
Phone number
Payment and billing information (processed securely via third-party payment processors)
Emergency contact and health/dietary information (where relevant to on-site programs or survival/adventure programming)
Any other information you choose to provide

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and usage, including:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on pages
Referring website
Date and time of access
General geographic location (based on IP address)

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect and store information about your interactions with the Site. This may include:

Essential cookies — required for the Site to function properly
Performance/analytics cookies — help us understand how visitors use the Site (e.g., Google Analytics)
Functional cookies — remember your preferences
Advertising/marketing cookies — used to deliver relevant ads (if applicable)

You can control cookie preferences through your browser settings. Disabling cookies may affect Site functionality.

2. How We Use Your Information

We may use the information we collect to:

Provide, operate, and maintain the Site
Process transactions and send order confirmations
Respond to inquiries and provide customer support
Send administrative information, updates, and marketing communications (with your consent where required)
Improve and personalize your experience on the Site
Monitor and analyze usage trends and preferences
Detect, prevent, and address fraud, security issues, or technical problems
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, hosting, email delivery, analytics)
Business Transfers: In connection with a merger, acquisition, or sale of assets
Legal Requirements: When required to comply with applicable law, regulation, legal process, or governmental request
Protection of Rights: To protect the rights, property, or safety of Xochiraiz, our users, or others
With Your Consent: For any other purpose disclosed to you with your consent

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access — request a copy of the personal information we hold about you
Correction — request correction of inaccurate or incomplete information
Deletion — request deletion of your personal information
Opt-out — opt out of marketing communications at any time
Data portability — request your data in a portable format
Restriction/Objection — restrict or object to certain processing of your data

To exercise these rights, please contact us using the information in Section 10 below. We will respond within the timeframe required by applicable law.

6.1 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to deletion, and the right to opt out of the sale/sharing of personal information. We do not sell personal information.

6.2 European Users (GDPR)

If you are located in the European Economic Area (EEA) or UK, you have rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority. Our legal bases for processing your data include consent, contract performance, legal obligation, and legitimate interests.

7. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.

8. Children's Privacy

The Site is not intended for children under the age of 13 (or 16, where applicable). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Xochiraíz operates in Jalisco, Mexico. If you are accessing the Site from outside Mexico, please be aware that your information may be transferred to, stored, and processed in Mexico or other countries where our service providers operate, which may have data protection laws different from those in your country of residence.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Xochiraíz Email: community@xochiraiz.com or Website: www.xochiraiz.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.